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Friday, January 14, 2011

Purchasing online avoiding fraud for both seller and buyer

The e-commerce world has been vibrant over the past few years ,with just a click of the mouse, shoppers can buy nearly any product online -- from groceries to cars, from insurance policies to home loans. The world of electronic commerce, also known as e-commerce, enables consumers to shop at thousands of online stores and pay for their purchases without leaving the comfort of home. For toku-toy addicts,  e-commerce paved the way for end users to get their favorite power rangers, kamen riders and anime figures directly from Japan days before it reaches the shores respective countries.

For toku-fans, the internet has been their purchasing highway replacing their own local shopping  mall. Consumers expect merchants to not only make their products available on the Web, but to make payments a simple and secure process. However, the same things can go wrong shopping in cyberspace as in the real world. Sometimes it is simply a case of a computer glitch or poor customer service. Other times, shoppers are cheated by clever scam artists. Same goes with merchants, since the only communication space is the internet, they have no complete assurance of the identity of the buyer but the value of their credit card.

Merchants are also not fully protected by online buyers who tend to commit fraud to take both money back and the items they purchased. One of my favorite online stores, CSToys International (cstoysjapan.com) is not spared from this predicament. So with that, they have set up a couple of precautions to avoid such mishaps. Below is their recent advice to new customers.






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